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Care That Feels
Like Family

Connect with verified, loving nannies and caregivers who treat your children like their own — right here in Rwanda.

A Clean Home,
Every Day

Our trained housekeepers bring order, cleanliness, and comfort to your home — reliably and on your schedule.

Delicious Meals,
Made at Home

From daily cooking to special occasions, our talented home chefs prepare fresh, delicious meals tailored to your taste.

Services for Every Home Need

Choose from a range of trusted domestic services, matched and managed by our dedicated agents.

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Cleaning

Professional home and office cleaning, laundry, organizing, and general housekeeping services.

Most Requested
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Child Care

Trusted nannies and babysitters providing safe, loving care for your children at home.

Available
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Cooking

Daily home cooking and meal preparation tailored to your family's taste and dietary needs.

Available
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Chefs

Skilled professional chefs for special occasions, dinner parties, and premium in-home dining.

Available
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Janitor

Maintenance and deep cleaning for offices, buildings, compounds, and commercial spaces.

Available

Transforming Domestic Employment in Rwanda

Home Help bridges the gap between households that need help and skilled domestic workers who need work.

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Verified Workers

Every provider is vetted and background checked by our agents.

Fast Matching

Our system auto-assigns agents and matches workers quickly.

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WhatsApp Updates

All status updates delivered directly to your WhatsApp.

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Rwanda Focused

Built specifically for the Rwandan market with local support.

5
Service Categories
24h
Support Available
100%
Verified Workers
🇷🇼
Rwanda-Based

"We created Home Help to make domestic hiring safe, fair, and dignified for everyone involved."

— Brilliant Elite Ltd, Kigali

How Home Help Works

From booking to service delivery, our platform keeps everything organized and transparent.

01

Create Your Account

Sign up as a client or service provider using email or Google login.

02

Submit Your Request

Clients book a service; job seekers apply for available positions.

03

Agent Reviews & Approves

Our assigned agent reviews your request and notifies you via WhatsApp.

04

Service Begins

The matched worker arrives and delivers the service. Track everything in your dashboard.

Platform Roles

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Book domestic services online
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Track booking status in real-time
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Receive WhatsApp notifications
Rate and review workers
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Apply for domestic jobs
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Upload CV and ID documents
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Get notified on application status
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Build your professional profile
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Receive assigned booking requests
Approve or reject applications
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Generate daily & monthly reports
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Notified via WhatsApp instantly

Trusted by Families Across Rwanda

Real feedback from clients and job seekers who have used Home Help.

I found a wonderful nanny for my daughter within just 2 days. The agent was professional, responsive, and the whole process was smooth from start to finish.

A
Amina Uwase

Client — Kigali, Gasabo

After months of struggling to find work, I applied on Home Help and got placed with a great family in less than a week. I highly recommend it.

J
Jean Claude Habimana

Housekeeper — Musanze

The WhatsApp notifications are very convenient. I got updates on every step of the process. The platform is easy to use even on a phone.

M
Marie Iradukunda

Client — Butare

Frequently Asked Questions

Have a question? Our most common questions are answered here.


Contact Us →
Create a free account, log in as a Client, click "Book a Service", fill in the service type, location, start date, and requirements. Our agent will review and notify you within hours.
Yes, registration is completely free for both clients and service providers. You only pay for the domestic services you receive.
All job applicants submit their national ID, CV, and references. Our trained agents review each application and conduct manual screening before any provider is approved.
Yes. Your dashboard shows real-time status — Pending, Under Review, Approved, or Rejected. You also receive WhatsApp messages at every stage automatically.
We currently serve clients across Rwanda including Kigali, Musanze, Rubavu, Butare, and other major cities. We are actively expanding our agent network.
Register as a Service Provider, go to Career, select a job category, fill in your application form, upload your ID and CV, and submit. An agent will review and contact you via WhatsApp.

Ready to Find the Right Help?

Join hundreds of families and job seekers already using Home Help to connect, work, and thrive in Rwanda.

We’re Here to Help

Have a question or need support? Reach out and our team will respond promptly.

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Location

Kigali, Rwanda

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WhatsApp

+250 790 533 144

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Email

info@homehelp.rw

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Working Hours

Mon – Sat: 7:00 AM – 7:00 PM

Send Us a Message